This DPA is incorporated into the relevant Suzie Peters services agreement attached to or incorporated by reference into the document previously executed by Customer, referred to generically in this DPA as the “Suzie Peters Contract”. Collectively, the DPA (including the SCCs, as defined herein), the Suzie Peters Contract(s), and the applicable service documents are referred to in this DPA as the “Agreement”. In the event of any conflict or inconsistency between any of the terms of the Agreement, the provisions of the following documents (in order of precedence) shall prevail: (a) the SCCs; (b) this DPA; (c) the Suzie Peters Contract(s); and (d) the applicable service(s) document to the Suzie Peters Contract(s). Except as specifically amended in this DPA, the Suzie Peters Contract(s) and applicable service(s) document remain unchanged and in full force and effect.
“Controller-to-Controller SCCs” means the Standard Contractual Clauses (Controller to Controller Transfers – Set II) in the Annex to the European Commission Decision of December 27, 2004 , as may be amended or replaced from time to time by the European Commission.
“Controller-to-Processor SCCs” means the Standard Contractual Clauses (Processors) in the Annex to the European Commission Decision of February 5, 2010 , as may be amended or replaced from time to time by the European Commission.
“Customer Personal Data” means Personal Data that Suzie Peters processes as a data processor for Customer. Customer Personal Data includes Personal Data that Customer uploads or otherwise provides Suzie Peters in connection with its use of Suzie Peters’s services or for which Customer is otherwise a data controller.
“Data Protection Requirements” means the General Data Protection Regulation, Local Data Protection Laws, and any applicable laws, regulations, and other legal requirements relating to (a) privacy, data security, consumer protection, marketing, promotion, and text messaging, e-mail, and other communications; and (b) the use, collection, retention, storage, security, disclosure, transfer, disposal, and other processing of any Personal Data.
“European Personal Data” means Personal Data the sharing of which pursuant to this Agreement is regulated by the General Data Protection Regulation or Local Data Protection Laws.
“General Data Protection Regulation” means Regulation (EU) 2016/679 of the European Parliament and of the Council.
“Local Data Protection Laws” means any subordinate legislation and regulation implementing the General Data Protection Regulation.
“Personal Data” means information about an individual that
“Personal Data Breach” means any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Customer Personal Data.
“Process” and its cognates mean any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“SCCs” means all Controller-to-Processor SCCs and Controller-to-Controller SCCs entered into between the parties under the Agreement.
“Subprocessor” means any entity which provides processing services to Suzie Peters in furtherance of Suzie Peters’s processing on behalf of Customer.
“Supervisory Authority” means an independent public authority which is (i) established by a European Union member state pursuant to Article 51 of the General Data Protection Regulation; or (ii) the public authority governing data protection, which has supervisory authority and jurisdiction over Customer.
Each party agrees to process Personal Data received under the Agreement only for the purposes set forth in the Agreement. For the avoidance of doubt, the categories of Personal Data processed and the categories of data subjects subject to this DPA are described in Schedule A to this DPA.
The parties shall each comply with their respective obligations under all applicable Data Protection Requirements.
4.1 Customer agrees to:
4.2 Customer agrees to, at Suzie Peters’s request, designate to Suzie Peters a single point of contact (the “Master Admin”) responsible for:
5.1 Processing Requirements. Suzie Peters will:
5.2 Notice to Customer. Suzie Peters will inform Customer if Suzie Peters becomes aware of:
5.3 Assistance to Customer. Suzie Peters will provide reasonable assistance to Customer regarding:
5.4 Required Processing. If Suzie Peters is required by Data Protection Requirements to process any Customer Personal Data for a reason other than providing the services described in the Agreement, Suzie Peters will inform Customer of this requirement in advance of any processing, unless Suzie Peters is legally prohibited from informing Customer of such processing (e.g., as a result of secrecy requirements that may exist under applicable EU member state laws).
5.5 Security. Suzie Peters will:
6.1 Supervisory Authority Audit. If a Supervisory Authority requires an audit of the data processing facilities from which Suzie Peters processes Customer Personal Data in order to ascertain or monitor Customer’s compliance with Data Protection Requirements, Suzie Peters will cooperate with such audit. Customer is responsible for all costs and fees related to such audit, including all reasonable costs and fees for any and all time Suzie Peters expends for any such audit, in addition to the rates for services performed by Suzie Peters.
6.2 Audits. Suzie Peters will provide to Customer each year an opinion or Service Organisation Control report provided by an accredited, third-party audit firm under the Statement on Standards for Attestation Engagements (SSAE) No. 18 (“SSAE 18”) (Reporting on Controls at a Service Organization) or the International Standard on Assurance Engagements (ISAE) 3402 (“ISAE 3402”) (Assurance Reports on Controls at a Service Organization) standards applicable to the services under the Agreement (each such report, a “Report”). If a Report does not provide, in Customer’s reasonable judgment, sufficient information to confirm Suzie Peters’s compliance with the terms of this DPA, then Customer or an accredited third-party audit firm agreed to by both Customer and Suzie Peters may audit Suzie Peters’s compliance with the terms of this DPA during regular business hours, with reasonable advance notice to Suzie Peters and subject to reasonable confidentiality procedures. Customer is responsible for all costs and fees related to such audit, including all reasonable costs and fees for any and all time Suzie Peters expends for any such audit, in addition to the rates for services performed by Suzie Peters. Before the commencement of any such audit, Customer and Suzie Peters shall mutually agree upon the scope, timing, and duration of the audit. Customer shall promptly notify Suzie Peters with information regarding any non-compliance discovered during the course of an audit. Customer may not audit Suzie Peters more than once annually.
For transfers of European Personal Data to Suzie Peters for processing by Suzie Peters in a jurisdiction other than a jurisdiction in the EU, the EEA, or the European Commission-approved countries providing ‘adequate’ data protection, Suzie Peters agrees it will
If data transfers under Section 7 of this DPA rely on Controller-to-Processor SCCs to enable the lawful transfer of European Personal Data, as set forth in the preceding sentence, the parties agree that data subjects for whom a Suzie Peters entity processes European Personal Data are third-party beneficiaries under the Controller-to-Processor SCCs. If Suzie Peters is unable or becomes unable to comply with these requirements, then European Personal Data will be processed and used exclusively within the territory of a member state of the European Union and any movement of European Personal Data to a non-EU country requires the prior written consent of Customer. Suzie Peters shall promptly notify Customer of any inability by Suzie Peters to comply with the provisions of this Section 7.
The parties agree that on the termination of the data processing services or upon Customer’s reasonable request, Suzie Peters shall, and shall cause any Subprocessors to, at the choice of Customer, return all the Customer Personal Data and copies of such data to Customer or securely destroy them and demonstrate to the satisfaction of Customer that it has taken such measures, unless Data Protection Requirements prevent Suzie Peters from returning or destroying all or part of the Customer Personal Data disclosed. In such case, Suzie Peters agrees to preserve the confidentiality of the Customer Personal Data retained by it and that it will only actively process such Customer Personal Data after such date in order to comply with applicable laws. For clarity, Suzie Peters may continue to process Customer Personal Data that has been aggregated in a manner that does not identify individuals or customers to improve Suzie Peters’s systems and services.
Each party will, to the extent that it, along with the other party, acts as data controller, as the term is defined in applicable Data Protection Requirements, with respect to Personal Data, reasonably cooperate with the other party to enable the exercise of data protection rights as set forth in the General Data Protection Regulation and in other Data Protection Requirements. Where both parties each act as data controller with respect to Personal Data, and the transfer of data between the parties results in a transfer of European Personal Data to a jurisdiction other than a jurisdiction in the EU, the EEA, or the European Commission-approved countries providing ‘adequate’ data protection, each party agrees it will
If data transfers under this DPA rely on Controller-to-Controller SCCs to enable the lawful transfer of Personal Data, as set forth in the preceding sentence, the parties agree that the following terms apply:
Customer acknowledges that in the provision of some services (such as CRMs), Suzie Peters, on receipt of instructions from Customer, may transfer Customer Personal Data to and otherwise interact with third party data processors. Customer agrees that if and to the extent such transfers occur, Customer is responsible for entering into separate contractual arrangements with such third party data processors binding them to comply with obligations in accordance with Data Protection Requirements. For avoidance of doubt, such third party data processors are not Subprocessors.
This DPA shall remain in effect as long as Suzie Peters carries out Personal Data processing operations on behalf of Customer or until the termination of the Suzie Peters Contract (and all Personal Data has been returned or deleted in accordance with Section 8 above).
Notwithstanding anything in the Agreement to the contrary, this DPA shall be governed by the laws of United Kingdom, and any action or proceeding related to this DPA (including those arising from non contractual disputes or claims) will be brought in London, United Kingdom.
Data Subjects. The personal data transferred concern the following categories of data subjects:
Depending on the services used by the data exporter:
Purposes of the Transfer. The transfer is made for the following purposes:
The transfer is intended to enable the data exporter to determine the purposes and means of the processing of personal data obtained through data importer’s services and products to support the requirements of the data exporter.
Categories of Data. The personal data transferred concern the following categories of data:
Recipients. The personal data transferred may be disclosed only to the following recipients or categories of recipients:
Sensitive Data (if appropriate). The personal data transferred concern the following categories of sensitive data:
Data Protection Registration Information of Data Exporter (where applicable).
Additional Useful Information (storage limits and other relevant information).
The personal data transferred between the parties may only be retained for the period of time permitted under the Agreement. The parties agree that each party will, to the extent that it, along with the other party, acts as a data controller with respect to Personal Data, reasonably cooperate with the other party to enable the exercise of data protection rights as set forth in the Data Protection Requirements.
Contact Information. Contact points for data protection enquiries:
Data importer: Signatory to the Agreement between the parties
Data exporter: Signatory to the Agreement between the parties